Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the website (lifestylehairlounge.com), appointment booking engines, and in-person services provided by Lifestyle Hair Lounge ("the Lounge", "we", "us") located at 500 Route 38, Cherry Hill, NJ 08002. By booking an appointment, purchasing products, or using this website, you agree to these Terms in full.

2. Appointment Scheduling & Arrival Etiquette

To ensure every client receives dedicated, unhurried attention from their master barber:

• • Real-Time Schedule Booking: Available appointment slots are locked in real time based on active chair schedules.
• • Punctuality: Clients are encouraged to arrive 5 minutes prior to their scheduled chair time. In the event of a delay exceeding 15 minutes without advance notification, the appointment may be modified or rescheduled to protect subsequent client appointments.

3. 24-Hour Cancellation & Rescheduling Policy

We require a minimum of 24 hours advance notice for any appointment cancellation or rescheduling. Our master barbers operate on dedicated reservations; missed appointments or late cancellations deprive other clients of open chair times and impact barber schedules. Clients who cancel with less than 24 hours notice or fail to appear for a reserved chair may be required to pre-pay future reservations.

4. Pre-Payment Discounts & Pricing Terms

We offer flexible payment options for all barbering services:

• • Pre-Pay Online (Save 10%): Clients choosing the online pre-pay option receive an automatic 10% discount on their selected service at checkout. Pre-paid appointments rescheduled with 24+ hours notice remain fully transferable.
• • Pay In-Person: Clients electing to pay at the lounge pay standard menu rates upon completion of service via cash, credit, or debit.

5. Beard Care Product Orders & Fulfillment

Proprietary beard care items (Signature Crème, Date Night, Game Night, After Hours, and Créme de la Créme) are subject to availability. In-shop pickup orders are staged at the Cherry Hill flagship front desk. Shipped items are dispatched within 2–3 business days via standard carriers. Due to hygiene and cosmetic sanitation standards, opened grooming products are non-returnable; unopened products in original packaging may be exchanged within 14 days.

6. Lounge Sanctuary Standards & Conduct

Lifestyle Hair Lounge is designed as a mature, welcoming, professional grooming sanctuary. We reserve the right to refuse service or dismiss any individual exhibiting abusive, disruptive, or discriminatory behavior toward staff, master barbers, apprentices, or fellow patrons.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.

8. Contact Us

If you have any questions regarding these Terms, please contact:

Lifestyle Hair Lounge Management
500 Route 38 • Cherry Hill, NJ 08002
Phone: (800) 410-2850